Prohibited Items

The following items will not be accepted for international air transportation by Willtaker Logistics. Note that this list is subject to change due to IATA and airline regulations. Furthermore, Willtaker Logistics may at its sole discretion refuse to carry other items not listed below:

Combustible, flammable items (gasoline, paints, oil, etc.)
Pressurized cans, aerosol can products (hairspray, paint spray can etc.)
Hazardous materials and corrosive material (chemical, industrial chemical etc.)
Agriculture and produces (live or dead plants, seeds, animals, fur, fruits etc.)
Monetary items (coins, precious stones, cash, precious metal etc.)
Drugs (prescription drugs, illegal drugs of any form, THC, CBD etc.)
Adult toys cannot ship to certain countries. If any issues arise with Customs or package is return, Willtaker Logistics will not be held Liable.
Pornography (DVD, magazines, photos etc.)
Stand-alone Lithium-ion battery (PI965) and battery packs are prohibited to be shipped by Willtaker Logistics. We can only ship items that contain Lithium-Ion Battery (PI967) and items that packed with Lithium-Ion Battery (PI966). All batteries need to be declared including but not limited to: items containing Lithium-ion batteries, coin batteries such as lithium metal button batteries which are present in most electronic devices like desktop computers, routers, stand-alone motherboards, etc.
Any electronic device containing batteries that is Repaired, Damaged, or For Parts condition CANNOT be shipped. All electronics contained batteries must be in NEW or USED and in working condition.
Corrosive, Explosive, Flammable, Compressed/Pressurized items, a Chemical solution of any form, Hazardous Materials
Tobacco/Nicotine products are a restricted product and can’t be sent. (Cigars, Cigarettes, Vapes, E-cigs, Vape Juice etc.)
Perishable items
Human or animal remains, live or dead animals or plants
Identification
Electronic equipment requiring ECCN (Export Control Classification Number).
Firearms or firearms parts, rifle scope, red dot sight, ammo, parts, accessories and any items under the restriction of ITAR, Department of Commerce, US Customs Border Protection, or US Department of Treasury.
Letter mail including address verification codes from any retailer (Amazon, eBay, Shopify, etc..).

Important: This list is not exhaustive. Willtaker Logistics reserves the right to refuse any item that may pose a risk to health, safety, or security, or that violates any applicable laws or regulations.

Import and Licensing Permits

Medicine

Zambia Medicines Regulatory Authority

Tuleteka Road, Off Makishi Road

P.O. Box 31890

Lusaka, Zambia

Email: pharmacy@zamra.co.zm

Tel: +260 211 220 429

Plants

Plant Quarantine & Phytosanitary Service

Zambia Agriculture Research Institute

Mt Makulu Central Research Station

Private Bag 7, Chilanga

Tel: +260 211 278130

Fax: +260 211 278130

Seeds

Ministry of Agriculture

Mulungushi House, Independence Ave.

P.O. BOX 50197, Lusaka

Website: www.agriculture.gov.zm

Email: info@agriculture.gov.zm

Tel: +260 01-253933

Fax: +260 250305

Drones

Zambia Civil Aviation Authority - Contact Us

Former Zambia Airways Technical Base, Hangar 38/947M

Kenneth Kaunda International Airport

P.O Box 50137,

Lusaka, Zambia

Tel: +260 211 251861 / 251677

Fax: +260 211 251841